Buying a bike is easier than its ever been. With our selection of bikes to choose from, and your personal Mechanic, you won’t run into any problems. Here’s a breakdown of how our process works.
Purchase your Bike
Once you’ve selected the bike you want, you’ll have the option of adding our Forever Warranty. It’s $9.99 and will last forever.
Bike Upon Arrival
Once your bike arrives, go ahead and peak into the box. It arrives 85% assembled. In about 30 minutes, you’ll probably be able to start riding your new bike.
Your Own Personal Mechanic
Meet our Head Mechanic Marco. He’s here to help. Anything you need from assembly to repairs, he’s the person to talk to. Call or email him, he’s always around.
Build Your Bike
We’ve shot assembly videos and written step by step instructions to make building your new bike as easy as possible. If you have a suggestion for an assembly video, send an email to firstname.lastname@example.org.
We Assign You a Ride Specialist
Every customer is assigned their own Ride Specialist. He/She should be in contact within a few days of receiving your bike. Your Ride Specialist is always available if you ever need to find a new route, have questions about the ride, or just want to give feedback. Call or email anytime you need anything.
Test Ride Your Bike
Our goal is to ensure that you love your bike, and that’s why we insist that you take your bike for a test ride. Once you receive it, take it for a spin, and if it’s not what you wanted, we’ll pay for the return shipping. It’s that simple. We guarantee to help you find the right bike.
Enjoy the Ride
Take your bike out and enjoy the ride. Kick your feet up and relax. Ride every season of the year. Just ride your bike and have fun doing it.